Our Products | Coral IP PBX

Coral Telecom with its years of experience of designing TDM switching networks now offers "IRIS NXG" the next generation switching networks that will offer theadvantages of Soft switches while protecting the investments made on legacy networks.

Internet has established itself as an omni present network that has brought down the geographical barriers & eliminated the barriers of distance. Coral’ "IRISNxG" will ride the IP world & provide the advantages of operating on the IP world while maintaining the cost benefits of TDM products. IRIS NxG is the step in the rightdirection for PBX requirements in small & medium size companies as well as for carrier grade deployments for traffic aggregation.

IRIS Next Generation products offers complete solution to meet the requirements of Voice communication for corporate offices with multi location offices or for suchorganizations where several employees are telecommuting or are constantly traveling or are operating from home. IRS NxG provides ideal solutions to each of these needs where theparticipating team member could carry the office telephone or better still hook on the laptop to become a part of office communication system. Multi location offices will feel& behave as if they are all operating under the same switch.

These switches provide ample scalability to grow with the organization’s requirements and offer a very robust platform on which additional services can be introducedcost-effectively and in a very short time period.

Coral’s advantage

Coral’s IRIS NxG offers not only the standard features supported under SIP protocol but our integrated hybrid solutions will transparently provide all the features supportedon IRIS IVDX over the softswitched environment. Non SIP features cannot however be supported on third party SIP devises unless high end products are used which can provide supportfor proprietary services.

Network Features

• Signaling as well as Full Proxy mode
• NAT Traversal
• T.38 FAX (Group 3 & Group 4) pass-through
• Support for multi-vendor IP devices

Protocol Standards

• Control Protocol: SIP
  • RFC Compliance: 3261, 3263, 3824, 3265, 4590, 3264, 2865, 2866, 2976, 3311, 3725, 3262, 2327, 3515, 3428, 2976
• SDP
• RTP / RTCP
• Auto Inband /Outband DTMF over IP
• DTMF Support in IVR through SIP INFO and RFC 2833

Advanced Routing Features

• ANI based Routing
• DNIS based Routing
• Preferred Routing
• Prefix based routing
• Time of Day, Day of Week, Date of Year Routing
• Dialed Number length based routing
• ASR / PDD based Routing
• Route Fail over

Telephony Features

• Call Transfer
  • Transfers an existing call to another party.
     
• Call Forward
  • Forwards a call to another number
     
• Call Hold
  • Calls can be put on hold by using this feature. After a call is put on hold, the user may perform some task related to the call (e.g., look up customer information), originate another call, answer another call by using a Call Pickup feature, answer an incoming call with the Call Waiting feature, or return to a previously held call.
     
• Music on Hold
  • Provides a musical interlude for callers who are waiting on hold.
     
• Call Waiting
  • Alerts the user to incoming calls when the user's line is engaged on an established call. Upon hearing the Call Waiting tone, the called party can put the current conversation on hold to answer the incoming call.
     
• Do Not Disturb (DND)
  • The DND (Do-Not-Disturb) functionality allows or prevents incoming calls from ringing at the subscriber’s phone.
     
• Speed Dial
  • Allows the user to call frequently called telephone numbers by dialing an abbreviated speed calling code instead of the entire number
     
• Absent Subscriber
  • When a subscriber has configured this service, it will inform callers that subscriber is unable to answer the phone at that time.
     
• Caller ID Block
  • Caller ID will not be displayed; users will be able to initiate anonymous calls.
     
• Call Barring
  • The IPBX will automatically reject outgoing calls placed to specific telephone numbers.
     
• Redial
  • Calls the last dialed number again
     
• Find Me / Follow Me
  • With Find Me Follow Me, the subscriber can direct certain calls to reach him/her no matter wherever they are. The calls can be directed to their cell phones or any telephone number of their choice.
     
• Direct Inward Dialing (DID)
  • Using this, an enterprise can offer its customers individual phone numbers for each person or the operator can offer a DID number to individual subscribers (which could be shared).
     
• Closed User Group (CUG)
  • Calling using short-dial numbers.
     
• Call Block
  • The IPBX will prevent the subscribers making specific calls (e.g. calls to external networks) from specific extensions.
     
• Call Pickup
  • Calls to an extension can be picked up from any other extension in the same group by dialing a specific number.
     

IVR based features

• Auto Attendant
• Customizable Greetings
• Configurable IVR Menu
• Network Announcements
• Alerts
• Intelligent selection of codec based announcements
• Pass-through codec Support: G.711, G.723, G.729a, G.729b, G.729ab

Voicemail Features

• Password protected Voicemail boxes
• Provision of voicemail on various parameters
  • On Busy
  • Not Available
  • Unconditional (Always)
• Customizable Greetings
• Option to listen/reply/delete/repeat/skip voicemails using phone/subscriber portal
• Configurable size of Voice mailboxes.
• Option to configure the voicemail as an information-only-mailbox (voice portal) to play pre-recorded messages

Audio Conferencing Features

• Reservation-based & Reservation less conferencing
• Upto 100 people conferences
• PIN based authentication
• DNIS based personalization
• Entry/Exit beeps
• Conference Recording
• G711, G723, G729* codec support for audio compression
• Customizable system prompts through IVR
• In-conference controls
  • Mute and Un-mute
  • Volume Control
  • Conference Lock and Unlock
  • In-conference dial-out
  • Lecture and Q & A Mode
  • Sub Conference
  • Conference Extension
  • Operator/Coordinator functions

Email Features

• Email notifications for scheduled conferences
• End of conference report by mail
• Customizable email templates

Web based User Interface

• Online scheduling of calls
• User/accounts management
• Comprehensive usage reports on various parameters
• Web based call controls
• System backup and administration

Management / Provisioning

• Web based Management & Reporting
• SNMP/ GUI/CLI based Administration
• User Friendly GUI based Operator Console #

Hardware / Capacity

• Dual Core Pentium 3.4 GHz, 4 GB RAM and 80 GB HDD to support up to 1,000 extensions.
• Software Requirement: Red Hat Linux 7.2 or above with C, C++, G++, GCC, GMake & Make Compilers, JBOSS and PostGres DB.

* - Additional license required
# - Under development